Famio is a general store with a carefully selected range of products for everyday life: home and living, fashion, gifts and practical essentials. We add new products regularly, so there's always something new to discover.

We currently ship throughout the United Kingdom, to big cities and small towns alike.

Yes. All orders ship free, with no minimum spend and no hidden fees.

Orders placed before 14:00 are processed the same day. Orders placed after 14:00 are processed the next working day.

Orders are usually processed within 1-2 working days (Monday to Friday). Once shipped, delivery usually takes 4-6 working days. We'll email you tracking details as soon as your order is on its way.

Yes. Your privacy and payment security are a top priority. All transactions are SSL-encrypted, and we never store your payment information.

Take a photo of the item and email it to info@famioshop.com. We'll look into it and send you the correct item or a replacement.

You can return items within 30 days of delivery. If you're not completely satisfied, return your item unused for a full refund, with no restocking fees.

Email us at info@famioshop.com with your order number and the reason for the return. We'll guide you through the next steps.

No, return shipping costs are paid by the customer.

Refunds are usually processed within 10 business days after we receive and check your return. The money goes back to your original payment method, and we'll email you once it's done.

Some products are limited editions, but popular items are often restocked. If something you love is sold out, keep an eye on the product page.

Email us at info@famioshop.com, call +31 970 1026 5461, or use our contact form. We're available Monday to Friday, 9:00-17:00.